See our most common asked questions below.
Have a question you need answered that you don't see on this page? Email us at email@example.com.
Ava Dean cares about our planet and the products we deliver. That’s why all of our products are vegan and cruelty free as well as being 10-free. All of our polishes are free from commonly used harmful chemicals and ingredients. (Toluene, Dibutyl Phthalate (DBP), Formaldehyde, Formaldehyde Resin, Camphor, Ethyl Tosylamide, Xylene, parabens, animal by-products, and fragrance.)
Our products are only available online through our store, but we are working with retailers who have expressed interest in selling our line of nail polish. Once we have a network of retail partners, that list will be available on our site.
Your credit card is charged at time of purchase. You'll see a charge on your credit card, PayPal, or Venmo account within 24 hours of completing your purchase.
We accept all major credit cards, Venmo, and PayPal.
Yes! Visit the shop to purchase a digital gift card for $25, $50 or $75.
Because our orders ship out same business day, you may not edit your order after placing it. Please email us at firstname.lastname@example.org if you have specific questions.
Please send an email to email@example.com with your cancellation request and order number. Orders may only be canceled before they ship from our warehouse.
Once your order has been filled and shipped, we will send an email notification with your tracking information..
Shipping rates via USPS or UPS to your location will apply. Currently we do not offer expedited or bulk purchase options. Canadian orders may have additional shipping fees, taxes, and tariffs as determined by the country. Ava Dean is not associated with these additional fees. All fees are paid by the customer at the time of delivery.